Bank Fraud Claims UK

Expert legal representation for victims of bank fraud, unauthorised transactions, and financial institution negligence in the UK

Banks Have a Legal Duty to Protect You

Under UK law, banks must have systems in place to prevent fraud. If they fail to protect your money or detect suspicious activity, you may be entitled to compensation.

Types of Bank Fraud We Handle

Unauthorised transactions and withdrawals
Card fraud and identity theft
Push Payment (APP) fraud
Online banking fraud
Phishing and vishing scams
Investment fraud through banks
Cheque fraud
Bank negligence in fraud prevention
Account takeover fraud
Wire transfer fraud

Your Rights Under UK Law

  • Protection under the Payment Services Regulations 2017
  • Banks must refund unauthorised transactions
  • Right to complain to the Financial Ombudsman
  • Compensation for bank negligence
  • CRM Code protection for APP fraud victims

Common Bank Failures

  • Failing to detect suspicious activity
  • Not providing adequate fraud warnings
  • Processing payments despite red flags
  • Inadequate security measures
  • Poor customer verification processes
  • Delayed response to fraud reports

Our Claims Process

1

Free Assessment

We review your case and assess your chances of success

2

Evidence Gathering

Collect bank statements, communications, and transaction records

3

Formal Complaint

Submit a detailed complaint to your bank

4

Escalation

Take your case to the Financial Ombudsman or court if needed

Time Limits for Bank Fraud Claims

13 Months

Report unauthorised transactions to your bank within 13 months under PSRs 2017

8 Weeks

Banks must respond to complaints within 8 weeks or issue a deadlock letter

6 Months

Refer your case to Financial Ombudsman within 6 months of bank's final response

What Makes a Strong Claim?

  • Clear evidence of unauthorised transactions
  • Bank failed to follow security protocols
  • You reported the fraud promptly
  • You kept your banking details secure
  • Bank ignored warning signs
  • Documented communication with the bank

Potential Compensation

Financial Losses

Full refund of stolen funds in successful claims

Interest & Charges

Compensation for interest, fees, and charges incurred

Distress & Inconvenience

Additional compensation for stress and inconvenience (typically £100-£750)

Ready to Make a Bank Fraud Claim?

Don't let your bank dismiss your fraud claim. Contact us today for expert legal representation and fight for the compensation you deserve.